Patient Care

Virtual Urgent Care (VUC) 

Speedy access to virtual acute care by Board Certified Emergency Medicine physicians 7 days a week. Learn more on the NewYork-Presbyterian Virtual Urgent Care page.

Express Care 

Shortened wait-times for in-person emergency care via video conferencing in private rooms. Learn more on the NewYork-Presbyterian Express Care page.

Community Tele-Paramedicine 

Community Tele-Paramedicine offers a comfortable alternative to going to the emergency room, providing specially-trained paramedics who conduct at-home evaluations and treatments while being supervised in real-time by a board-certified emergency medicine doctor via video chat.  

Available to all patients with a primary care or specialty doctor at NewYork-Presbyterian, Community Tele-Paramedicine provides medical care at home when you need it, offering full medical services including:

• Performing  EKGs and selected blood tests to provide instant results. 
• Providing oral and IV medications to treat certain symptoms. 
• Electronically prescribing new medications to your pharmacy. 
• Communicating directly with your doctors about the home visit.
• Helping set up appointments, additional services, or transport. 
• Deciding whether a hospital visit is necessary.

While this program may be recommended by your primary care physician, specialist or case manager, participation is completely voluntary.

CTP@NYP is available 7 days a week from 10 a.m. to 7 p.m.. Service will be billed to your insurance company and may require a copay.

Know someone who could benefit from our Community Tele-Paramedicine services? Simply call 646-697-4287 or send email to CTP@NYP.org.

Telemedicine Medical Screening Exam (Tele MSE)

With Telemedicine Medical Screening Exams (Tele MSE), patients who arrive by ambulance can be screened upon arrival before ever leaving the emergency medicine ambulance bays. 

Using the “provider in triage (PIT)” model, NewYork-Presbyterian physician assistants are virtually present to more efficiently start medical evaluations, including:

• Video interaction with the triage nurse, patient, and EMS staff.
• History (chief complaint, brief history of present illness consisting of one to three elements of the review of systems).
• Vital signs and visual or assisted physical examination.
• Brief assessment and plan as part of a continuum of care, including laboratory and imaging studies ordered and consultants contacted.

Medical screening exams are performed with a dramatic reduction in “left without being seen” rates. Importantly, this program reduces the time to patient important care delivery and speeds patients' evaluation and treatment.